Recovery Housing Program Outcomes

Recovery Housing Program Outcomes

Goal # 1

Assure Timely Access to Treatment Services

Narrative

Many individuals seek treatment during a time of crisis or exacerbated symptomatology. It is critical to make timely accommodations to initiate treatment services. A delay in initiating treatment could deter a client from entering treatment or could result in client’s loss of faith in the organization’s ability to meet his or her needs. 

2021 Goal 

Ninety percent (90%) of intake referrals will be placed within 6 weeks. 

Result

100% of Admits in 2021 were placed within 6 weeks of inquiry.      

Goal # 2

Enhance the Rate of Clients Discharged Due to Meeting Treatment Goals

Narrative

Clients discharge from treatment for various reasons, both positive and negative. A successful discharge is one in which all treatment goals have been met, level advancement has occurred, and clients no longer require residential services through the organization. A successful discharge following the client’s treatment experience is often reflective of high quality services provided by the organization.    

2021 Goal 

Forty-five percent (45%) of all discharges from recovery housing will be successful as evidenced by favorable completion of the goals outlined in the client’s treatment plan. 

Result

For 2021, the successful discharges totaled 66% of all discharges.  

Goal # 3

Enhance Overall Client Satisfaction

Narrative

A client’s level of satisfaction is crucial as it provides a first-hand account of the client’s impressions regarding the organization, treatment providers, facilities and their overall treatment experience. Clients who are satisfied with their treatment experience are more likely to recommend the organization to friends, family members and other acquaintances within the community - thereby enhancing the organization’s reputation and vitality.    

2021 Goal 

Ninety percent (90%) overall satisfaction rate will be reported via anonymous satisfaction surveys collected from clients served.  

Result

For 2021 The Recovery Housing Division had a client satisfaction rating of 98.5%