Virtual Services at Cedar Ridge

How Virtual Services Work

Virtual sessions work much the same way as traditional therapy sessions with one significant difference – the provider and the client are not in the same room.

Services are scheduled at an appropriate and suitable time and day for each party, who then log-in via an agreed, secure video platform.The provider and client can see and/or hear each other in real-time during the session via the use of webcams and/or tele-communications device. Through this virtual environment, they can interact with each other, and the provider uses the traditional techniques and activities they would use during face-to-face services.

How to Access Virtual Services

Virtual services may be accessed via computer or phone. If you are interested in virtual services please contact Cedar Ridge at 855-692-7247. Once enrolled in virtual services you will be provided a direct link or phone number via text or email based on your contact preference. 

Virtual Services Are Confidential

CRBHS Employees are legally bound by privacy laws to not share details about virtual services with third parties, just as with face-to-face services. Providers must ensure they are in a private and secure location before engaging in any virtual services. It is up to the client to make sure they conduct their end of the service in an equally private area to ensure their confidentiality.

Some providers have argued that virtual services is more private than traditional face-to-face services, where clients who know each other have the potential to bump into each other on the premises where services take place. Software used for virtual services must be agency approved and offers a high level of security and privacy. 

Virtual Services Available at Cedar Ridge

• Intake/Assessment
• Individual Therapy 
• Family Therapy 
• Group Therapy 
• Case Management 
• Therapeutic Behavioral Services 
• Psychiatric Services 
• Nursing Services 
• Employment Services 

Virtual Therapy Services

Virtual Therapy, also known as Tele-therapy, is the online delivery of Mental Health and/or Addiction services via high-resolution, live video conferencing.  Tele-therapy, also known as online therapy, e-therapy, or video therapy, is therapy delivered through a virtual platform via a computer. If you’ve ever used Face-Time or Skype, it’s essentially the same thing – except more secure and with a qualified therapist or counselor at the other end instead of a distant friend or relative.

While it has grown in availability over the last few years, tele-therapy has been around since the 1990s in the United States and is considered a highly effective method for therapy delivery.  Tele-therapy is beneficial for a range of people, for a diverse set of circumstances or experiences, including speech therapy, occupational therapy, and mental health therapy.

Additionally, during the COVID-19 pandemic, the state of Ohio has also allowed the use of telephone only (non-video) services to be used for tele-therapy.  This allows more individuals who do not have access to internet or video phones to receive needed behavioral health services.